ECRU New York Scalp + Hair Renewal Masque - Deep Hydrating Hair Mask Treatment Restores Natural Shine and Strength - Color Safe Treatment Mask - 4oz
Descrição
Especificações
| Package Dimensions | 6.57 x 1.77 x 1.65 inches; 5.29 ounces |
|---|---|
| UPC | 669259007538 |
| GTIN | 669259007538 |
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Perguntas frequentes
As dúvidas que mais recebemos sobre compra, prazo e impostos.
O produto é original?
Sim — original, novo e lacrado. Sem exceção.
Compramos direto das marcas, de distribuidores autorizados e de grandes varejistas dos Estados Unidos. Cada item é recebido, conferido e separado no nosso próprio centro de distribuição na Flórida antes de embarcar para o Brasil.
Não trabalhamos com réplicas, recondicionados ou fornecedores sem procedência — e é por isso que conseguimos garantir a origem de cada unidade que sai daqui.
O produto vem mesmo dos Estados Unidos?
Vem. E não existe outra origem possível: não mantemos estoque no Brasil.
Seu pedido sai do nosso centro de distribuição próprio em Margate, na Flórida, onde é conferido, embalado com proteção reforçada para o transporte internacional e despachado para o endereço informado na compra.
Sem intermediário, sem revenda no meio do caminho: da prateleira americana direto para a sua casa.
Em quanto tempo eu recebo?
O prazo exato do seu CEP aparece no carrinho e no checkout, antes de você pagar.
Na média, a entrega acontece em 7 a 12 dias úteis após a aprovação do pagamento, divididos assim:
- 1 a 3 dias úteis — separação e embalagem na Flórida
- 1 a 3 dias úteis — transporte internacional EUA → Brasil
- 3 a 7 dias úteis — desembaraço e entrega pelo transportador local
Nada de “aguarde 60 dias”. Você compra sabendo a data e acompanha cada etapa pelo rastreio.
Vou pagar imposto ou alguma taxa quando o produto chegar?
Não. O preço que você vê na tela é o preço final.
Todos os tributos e encargos de importação já estão incluídos no valor da compra. Nós recolhemos, nós cuidamos do desembaraço — você não precisa fazer absolutamente nada.
Importante: se você receber SMS, e-mail ou mensagem pedindo pagamento de imposto para liberar a encomenda, ignore e não pague. A quitação é feita automaticamente pela nossa operação. Pagamentos por fora geram duplicidade e atrasam a liberação do seu pedido.
Quanto custa o frete?
Frete grátis para todo o Brasil, sem valor mínimo de compra.
O valor que aparece no produto é o que você paga: sem frete na finalização, sem taxa de importação na entrega, sem surpresa.
Quando meu pedido é enviado?
No mesmo dia em que o pagamento é aprovado, ele entra na fila de separação.
A preparação e a expedição na Flórida levam, normalmente, de 1 a 3 dias úteis. Alguns itens podem exigir um tempo maior de reposição nos Estados Unidos — e, mesmo nesses casos, o prazo final de entrega informado na sua compra continua valendo.
Consigo acompanhar a entrega?
Sim, do depósito na Flórida até a sua porta.
Assim que o pedido é postado, você recebe o código e o link de rastreamento por e-mail e WhatsApp. Também dá para consultar a qualquer momento na nossa página de rastreamento, usando e-mail, CPF ou número do pedido, ou em Minha Conta → Meus Pedidos.
A primeira movimentação pode levar até 48 horas para aparecer no sistema — é o intervalo normal entre a postagem física e a atualização do rastreio.
Esse produto está mesmo disponível?
Sim. Nosso catálogo é atualizado diariamente com o estoque real nos Estados Unidos.
Se, em uma situação excepcional, o item ficar indisponível depois da sua compra, nossa equipe entra em contato em até 24 horas úteis com as alternativas — produto equivalente ou reembolso integral, o que você preferir.
Em nenhum cenário você fica sem resposta e sem o seu dinheiro.
Comprar aqui é seguro?
É, e dá para verificar.
A Cosmetic Store é uma loja credenciada da rede ShopEx (ShopEx Global Operations LLC), empresa de e-commerce internacional que opera desde 2024 e responde por toda a operação logística dos pedidos — da compra nos Estados Unidos até a entrega no Brasil.
São milhares de encomendas já despachadas do centro de distribuição próprio da ShopEx, em 1856 NW 54th Ave, Margate, FL 33063, Estados Unidos. Endereço real, operação real, conferível.
No pagamento: ambiente criptografado (SSL), processado por gateway certificado PCI DSS. Os dados do seu cartão nunca ficam armazenados em nossos servidores. Pague com Pix ou em até 6x sem juros no cartão.
E se o produto chegar errado, avariado ou não for o que eu esperava?
A gente resolve — e o custo é nosso.
Você tem 7 dias corridos após o recebimento para solicitar troca, devolução ou reembolso. Basta entrar em contato com o número do pedido e, se for o caso, fotos do item e da embalagem.
Analisamos em até 24 horas úteis e, quando a devolução é aprovada, enviamos um código de postagem gratuito: você não paga logística reversa. O estorno é feito na mesma forma de pagamento da compra.
Comprar aqui não te expõe a risco nenhum. O risco é nosso.
Por que comprar aqui em vez de importar por conta própria?
Porque a parte difícil da importação já está resolvida.
Importando sozinho, você garimpa fornecedor, paga em dólar com IOF, contrata frete internacional, torce para o site americano aceitar seu cartão, acompanha o desembaraço e paga o imposto de importação depois — sem saber o valor final até a conta chegar.
Aqui, você paga em reais, com o valor total fechado na tela, e nós assumimos cada etapa: compra na origem, conferência e embalagem no nosso centro de distribuição na Flórida, envio internacional, desembaraço, entrega no Brasil e suporte em português até a encomenda estar na sua mão.
O mesmo produto original. Sem o trabalho, sem o risco e sem a surpresa no final.


Amazon Customer –
Outstanding, everything I’ve tried from Ecru is NOURISHING
I was first introduced to the Ecru brand when I found their single step hair color glaze. The glaze is amazing and even colors my stubborn gray hairs, it does not completely disappear even after multiple washes. Based on that experience I’ve started to use other products and have been very happy to add them to my routine.At the time of place in the order scalp and hair mask was $48 for 4 oz, which I think is fair. I have long hair which goes about 3 inches past my shoulders. I need just over an ounce to completely massage my scalp and then pull the mask through to the tips of my hair, by being careful. I can get three treatments from the tube which is $16 a treatment and totally worth it in my opinion.I have an extremely physical job as well as a large active vegetable garden, I am out in all temperatures of weather, even the extreme hot and cold which can wreck havoc on your hair, scalp and skin.This mask as well as any other product I’ve tried with Ecru is in one word nourishing.I don’t have problems with my hair or scalp other than getting gray hair and trying to avoid stripping my scalp but over cleaning, sometimes I need two showers a day.So far I’ve done two applications, I had received this mask in a kit a few months ago and really enjoyed it, especially layered with their other products.NOURISHINGThat’s really the word that I think of when I think of Ecru products. There’s absolutely no chemical feel or scent, the mask is a dense creaminess that feels luxurious. My scalp and hair feel hydrated without feeling greasy or feeling any leftover product.My hair is soft and silky for several weeks after using it. My scalp feels calm and hydrated, which might sound odd. But during the summertime I’ve got sunscreen UV protectant for my hair, I’m wearing hats. I’m sweating like crazy, Connecticut has had some very serious heat the past couple of weeks and all of this grime is just building up in my scalp and my hair.
MoMoGa –
Impressed with positive impact on texture and overall appearance
I color my hair at home and I’ve never really found a hair mask that hydrates my hair as deeply as the ones included with box dyes seem to… until now. The silkiness I felt after using this product just one time was impressive and it only got better with subsequent uses. My hair has a lot of breakage from heat styling and dryness from hard water, but I’m seeing better texture, shine, and overall appearance now after working this into my hair routine. I generally wash my hair 3 times a week and normally I wouldn’t use an intensive treatment on each of those days, but I did with this to start since I felt like I was starting from a place that was not the best. Going forward, as the product has a premium price tag, I will probably only use it once a week. I will always have hard water (unless I move) and use heat styling and that will always negatively affect my hair, but with products like this that can pull it back from the brink and make the inevitable damage less noticeable, I consider it a worthwhile investment. One mistake a lot of people make with hair masks is not allowing the full suggested time for the product to soak in and this one recommends 3-5 minutes. I like to err on the longer end of that for maximum impact and I also use a gentle clarifying shampoo before to remove buildup so that the mask can more effectively treat the scalp. So far so good with my new routine and I am intrigued enough to look into other products offered by this brand.
Airmid –
Great Set, Clean Soft Hair
I was very fortunate to have received the shampoo earlier on, so I was able to do both steps.My hair, after using both the shampoo and mask is very soft and very clean. I do have colored hair and had no issues using this. There’s a huge difference in how light my hair feels and I’ve noticed that my hair didn’t feel oily over the next few days. Typically, while not severe, my hair without products tends to get heavier and more stringy a day later.This time around, I found using this set, my hair still looks great four days out. Has saved a lot of time skipping having to wash and condition it each shower. It literally still looks good.While I don’t suffer from a lot of scalp problems, I will say my skin feels clean and I have no build up.The shampoo alone can be drying, at least it felt like that for me, and I would recommend watching using it often or without at least a conditioner if you don’t have the mask.If you have problems with build up or scalp issues, this may be something that is worth while to try. The price point for the set is salon priced but given my experience, I feel it is worth it. I plan to use it once a week and on shoulder length hair, this set will last a good while.Plus the entire thing is made in the USA, a definite perk.
Valerie P. –
Nice product, works well
ECRU New York Scalp + Hair Renewal Masque – Deep Hydrating Hair Mask Treatment Restores Natural Shine and Strength – Color Safe Treatment Mask – 4ozGreat product- worked really well for my long wavy hair that started to feel dull.It has an invigorating aroma that dissipates fairly quickly. I use a cool rinse to seal my cuticles & do feel a nicer shine.I use higher end salon products typically, so for that reason I gave 4 stars for overall experience and value. It’s expensive for what you get when there’s many other options available.Overall pleased
WillWorkForKoreanSkincareProducts –
ECRU New York Scalp + Hair Renewal Masque
I have the world’s most unfortunate hair – it’s dry, frizzy, and the bad kind of wavy. It’s ombre’d and has recently started to feel like was in need of some extra nourishment. Plus, my scalp has been starting to itch which means that there’s build up. I recently ordered ECRU New York’s Scalp + Hair Renewal Masque. This is a 4 ounce bottle of hair mask that is designed to provide deep hydration to the hair and scalp, leaving it nourished while restoring strength and shine. I used this for the first time after doing a scalp cleanse and then applying the masque. I was surprised to find that it has no fragrance, which is fine but unusual. Initially, it felt like I was going to need to use more product than I expected but resisted the urge to apply more. After 5 minutes, I rinsed it clean – noting that my hair didn’t feel any softer or mind flowingly different than before I used it. But, then the magic happened. I let my hair air dry and as it dried, I started to feel an incredible difference. My hair was smooth, ever strand felt different than before. Maybe it felt stronger – I haven’t found the right word. It was soft. It felt nourished and hydrated. It looked really shiny. I woke up this morning after using it last night and noticed that my hair is significantly less frizzy than it was before. I’m blown away by how I was initially feeling underwhelmed but how much that changed as it dried. I am now completely impressed! What a high quality and really great hair and scalp masque this is! I had no adverse reactions – only tremendous benefits. I can’t wait to use this as my hair needs that extra love. Price wise, it feels like a lot, but ECRU New York is a premium brand with a premium price. Considering I’ll get likely around 8-10 uses out of one bottle, I think it’s reasonably priced and the benefits are insurmountable in value for my unfortunate hair.
Customer –
Hydrating, Doesn’t Leave a Strong Scent
This hair renewal masque is hydrating and I love that it doesn’t have a strong odor or added fragrance. The hair mask I was using prior to this one worked very well, but left a strong scent. My workplace is fragrance free and I have to be super careful not to wear anything too strong scented, which means I can no longer use my old hair mask. This mask is gentle on my color treated hair and leaves it feeling soft and hydrated, not weighed down or greasy. It is a bit pricey for only 4 oz, but it does leave my hair feeling soft and shiny without leaving a strong scent behind.
Everyday Shelf –
Usually the last step
By the time I reach for this, I’m basically finished washing my hair. I squeeze out some of the extra water first, spread a small amount between both hands, then smooth it through the middle and ends before working whatever is left into the rest of my hair. I leave it on while I finish everything else in the shower, then rinse it out right before getting out. My hair has been easier to brush once it’s towel dried, especially around the ends where it usually catches a little. The texture feels rich while I’m applying it, but it rinses away cleanly and doesn’t leave my hair feeling coated afterward. At this point I’ve settled into using it the same way each time, so the tube has just ended up staying beside my conditioner because that’s where I naturally reach for it now.
A Passing Lady –
Expensive but it’s very good.
It’s very small, please look at the amount of product you get before buying! I have hip-length hair so I went through this very fast. You don’t need too much of it. Like anything that’s any good, you do have to read the directions and leave it on for the right amount of time and use it regularly to see a difference. I used this with the other two recommended products in the system, the detox and the foam treatment after. It’s not overly greasy for my very oily hair. I do deal with some hair loss. I’m a woman in my 40s with very long, straight hair, and many of my mids and ends are damaged though I don’t have processed hair. I found this worked very well for me, and is one of those products that works better over time, which is always nice. It’s a treatment and so you can see over time your hair feeling just a bit better. I use many salon hair products myself, and this does match similarly priced conditioners in terms of quality, and it also does seem to help with thinning hair.